A theatre-goer was horrified after spotting a mouse scurrying around her feet while watching Matilda.
Nicole Carrion said she and her husband were “extremely excited” to see the production but were forced to leave halfway through the show.
The 28-year-old said she saw the small rodent on the stairs next to her seat and reported it to staff.
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The pair, who forked out £27 each for their tickets at Cambridge Theatre, in Earlham Street, in London’s West End, decided to leave.
“About 20 minutes into the show, my husband saw a small mouse on the stairs next to us,” Nicole told What’s The Jam.
“I felt extremely scared at first. It was terrifying because I have a strong phobia of mice.
“I felt disgusted, and it was extremely unpleasant.
“We immediately called the theatre manager who was nearby, and he apologised.
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“We stayed a little longer, thinking it had been an unfortunate sighting, but the situation soon worsened.”
She said they spotted the mouse again.
“We and other people there felt very uncomfortable,” Nicole, on holiday from Rio Grande do Sul, south west of São Paulo, Brazil, added.
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“Some changed seats.
“That’s when we filmed, but the theatre staff came quickly and asked us not to film and not to distract the rest of the audience.
“We tried to stay a little longer, but we couldn’t concentrate anymore, so we left.
“Theatre staff apologised and talked about the issue of the old buildings, and we left sad about the situation and also about having missed the musical.
“I had high expectations for London because I know it’s known for having great musical productions.
“We bought the tickets without having the slightest idea.”
Nicole claims she reached out to the theatre to complain and ask for a refund.
She alleges they apologised again.
Theatre bosses are speaking to Nicole.
A source said, “We understand this was one small mouse.
“As you can imagine, we have very strict health and safety protocols in place.
“But, on occasion, like any London building at this time of year, isolated incidents do occur.”
The Cambridge Theatre declined to comment.
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