A humanoid robot appeared to kick a customer after he shoved it inside a shop.
CCTV shows a man approaching the humanoid robot, named Syoma, before pushing its upper body after the machine appears to refuse his handshake.
Seconds later, Syoma appears to adopt a fighting stance before swinging its legs towards him.
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Others inside the store then try to restrain the robot as it continues moving and lashing out around the room.
Syoma nearly floors itself when one of its feet lands on top of the reception desk following a failed kick.
Two men eventually grab the machine and manage to restrain it.
The bizarre confrontation happened at a tech store in Saratov, Russia, on Monday (31 August).
The footage was posted by the store on Tuesday (1 September) and has since been doing the rounds online, as reported by What’s The Jam.
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The business itself said: “The store’s robot consultant, Syoma, suddenly went out of control and… appeared to attack a customer.
“But what caused it? That remains a mystery.
“Thankfully, everyone is OK! Syoma is now undergoing an ‘emotional reboot’, while the customer escaped with little more than a fright – and perhaps a new iPhone.”
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The robot’s manufacturer, model or control system has not been publicly identified.
It is therefore unclear whether Syoma was responding to the shove, trying to regain its balance, following a programmed sequence or being remotely controlled.
