A mum, who thought she had ordered a cute door bow from Temu for her baby shower, was left baffled when a picture of the product arrived instead.
Diana Huynh had spotted what she believed to be a charming decoration for her celebration.
She snapped it up for $9.63 (£5.72).
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But when the package arrived, it wasn’t the three-dimensional bow the 37-year-old expected.
Instead, Diana found a flat polyester sheet folded up and printed with an image of a door and bow.
Diana says the product was listed as a ‘versatile polyester door banner’ and was described as a bow and silk scarf decoration.
In reality, it was little more than a printed image complete with tiny holes in the corners for hanging.
Diana, from Toronto, immediately realised this was more of a miscommunication moment than a shipping mistake.
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“It honestly looked very convincing,” she told What’s The Jam.
“I saw that the image did have holes in the corner for hanging, but I genuinely thought it was a bow to hang on a door.
“I was initially very confused, but had a laugh about it.
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“I immediately knew it was a ‘lost in translation’ thing.”
Diana shared the story with friends and family who found it just as amusing.
She even took her tale online, posting about it on TikTok, where it has over 77,000 likes.
Viewers joked that she should have checked the description or reviews – or avoided Temu altogether.
“To be honest they showed measurements of the whole door,” said one person.
“Why I check reviews when ordering,” added someone else.
“Omg this happened to me, same exact thing,” said Erika.
Ash added: “Girl, it’s Temu… what did u expect…?”
“Girl the door has no doorknob and it had a clock on it,” said another person.
Despite the mix-up, Diana hasn’t let the experience put her off the site.
Though the polyester bow was not used and eventually chucked away after the baby shower.
A spokesman for Temu said: “We had already removed the item from our platform prior to your message, as part of our ongoing monitoring efforts. We require all sellers to ensure their products accurately match the descriptions in their listings.
“Customers are covered by our 90-day money-back guarantee for items that are not as described. Our customer service team is available 24/7 to help with any post-sale concerns.”
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